Email Setup

There are three parts to setting up your email.  This takes about about 5 minutes.

1. Part 1 - Setup an Email Account on the Server
2. Part 2 - Setup an Email Account on your Computer
3. Part 3 - Adjust the Email Settings on your Computer

You will find it much easier to print these instructions before continuing.

Part 1. Setup an Email Account on the Server

This part involves setting up your email account on the server.   For each step, please substitute your domain name, user name, and password.

Log in to your web account using the following URL:

http://yourdomain.com/manager

You should see a screen like this.  Enter your username and password.


 

Then, you will see the main screen (below).  Click on the Email/FTP tab on the left.

Click the New Email/FTP button near the center

 In this window...

Enter the following information:

Username - Enter a name for this email account. If you enter the name jimmy, your email address will be jimmy@yourdomain.com.

Account Description - Enter the name that people will see by default when they receive an email from the account.

New Password - Enter a password for the account.

Retype Password - Retype the password exactly.

Click NEXT to continue

Accept the following information information similar to the screen below:



Enable Email - Check this box to enable email for the user.

Mail Quota (MB) - Enter a limit in MB that the email box will hold. Recommended setting is 10. Enter 0 (zero) for unlimited. 

Enable FTP - Check this box if you want this user to have an FTP account.

FTP Quota (MB) - Enter a limit in MB that this user will be allocated for FTP. Enter 0 (zero) for unlimited.

Home Directory - Do not touch.  Leave setting as-is.

 

Click the Finish button.  You're done with Part 1.  Next go to Part 2.

Part 2. Setup an Email Account on your Computer

These instructions are for MS Outlook 2002.  Your email program may be similar to Outlook 2002 (Outlook 2000, Front Page Express, etc.) so these instructions may assist you too.

Start Outlook.  On the menu bar at the top, select Tools, then select Accounts.

Create a new account.

Click Next.

Select "POP3".



 

Click Next.

 Enter your information similar to the following screen::
 

User Information:

Your Name - Enter any name that people will see when they receive email from you.

Email Address - Enter the exact name of the email account you created in Part 1.   Use this format: "myaccount@mydomain.com"

Login Information:

Account name - Enter your full user name in this format: "username%yourdomain.com"

Password - Enter the password for the account.

Server Information:

Incoming mail server (POP3) - Enter your incoming mail server as:

Outgoing mail server (SMTP) - Enter your ISP's outgoing mail (SMTP) server as: smtp.yourdomain.com.

 

Make sure the "Log on using Secure Password Authentication (SPA)" option is NOT selected.

Click Next.

 

Click Finish.

Part 3. Adjust the Email Settings on your Computer

Part 3 adjusts your email settings on your computer to match advanced features on your hosting account.  Please follow the steps below to setup your computer to send/receive email automatically every 5 to 10 minutes. 

This step is a necessary to "workaround" advanced Spam blocking features that come with your account.

If you don't follow this part,  you may get a "Relaying denied" error message when you try to send email.

The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'somebody@yahoo.com'. Subject 'Nothing, Account: 'mail.mydomain.com', Server: 'smtp.mydomain.com', Protocol: SMTP, Server Response: '550 5.7.1 <somebody@yahoo.com>... Relaying denied', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

These instructions are for MS Outlook 2002.  Your email program may be similar to Outlook 2002 (Outlook 2000, Front Page Express, etc.) so these instructions may assist you too.

Start Outlook.  On the menu bar at the top, select Tools, then select Options.



 

Click on the Mail Setup tab at the top.


 

Click on the Send/Receive button on the middle right


 

Adjust the settings to "Schedule an automatic send/receive every 5 minutes"



 Click Close to accept/complete